Filed under: Jobs, News
JOB TITLE: Manager of Customer Experience
REPORTS TO: Executive Director
The Manager of Customer Experience works with the Executive Director and inspires the online and retail sales teams to deliver measurable results for the market facing operations of Free Geek. You lead the sales team to understand customer needs and deliver solutions that result in excellent customer experience and Free Geek loyalty. Together with the Executive Director you set goals for the retail team and the individual team members to meet and challenge them to exceed Free Geek’s goals in support of its’ mission. You achieve this through selecting and developing a knowledgeable and talented sales team.
This is a full-time management position starting at $15-17/hr DOE with excellent benefits. Please see the full job description for further responsibilities and requirements. People of color, women, people with disabilities, and LGBTQ candidates are encouraged to apply. If you need any accommodations to participate in the application process please let us know.
This search is open to INTERNAL and EXTERNAL candidates. To apply, please send a cover letter, resume and contact information for three references to jobs (at) freegeek (dot) org.