Return Policy

As-Is:

Items sold “As-Is” will be labeled as such on the sales receipt. As-Is items cannot be exchanged or returned for any reason.

Returns:

In order to return an item, you must present your receipt at the time of return. The item must have original stickers attached, and must be returned in the same condition as originally sold. We do not offer refunds for any reason. In most circumstances, we do provide in-store credit, which is valid for a period of two years from the date of issue. We cannot provide duplicate copies of store credits.

14-Day Exchange:

Most items in the store are returnable for a period of 14 calendar days from the date of purchase for in-store credit.

30-Day Warranty on LCD Monitors:

LCD monitors may be returned for a period of 30 calendar days from the date of purchase for in-store credit.

30-Day Warranty on Servers:

Servers may be returned for a period of 30 calendar days from the date of purchase for in-store credit.

6-month System Warranty

Most systems are covered by our 6-month System Warranty. Full text of our System Warranty is available on request in the Thrift Store, or by clicking here.