Thrift Store Tech Support
We provide Technical Support on most systems purchased from Free Geek, provided no major changes to the hardware have been made and that the system has the original version of the Linux operating system installed (currently Xubuntu 12.04).
Free Geek Tech Support is available from Noon to 5:45 PM, Tuesday through Saturday. To receive tech support, be sure your computer is covered by our policy above, and do one of the following:
- Call (503)232-9350 and press option 6. If your call is not answered (you call outside of tech support hours, or the support techs are busy) please leave a message with your name, phone number, and a short description of your problem.
- Send an email to support AT freegeek DOT org. Be sure to include contact information and a short description of the problems you’re experiencing.
- Stop in! You can drop off your system at the Front Desk during Free Geek’s open hours (Tuesday through Saturday, 10 AM – 6 PM), provided that it is covered by our Tech Support Policy, as stated above. You may be asked to leave your machine, as we process systems on a first-come, first-serve basis. Depending on current demand and the work required, it may take a few days to resolve your issue.