BETA (Build, Evaluation & Test Area) Internship

Note: Evaluation & Test area is the first step in the Build program. As a BETA intern, you will start in the evaluation area where you will have the opportunity to teach volunteers how to identify computer hardware, how to remove components for testing, and how to evaluate whether a system will be recycled or refurbished. Interns are trained to triage optical drives, power supplies, hard drives, servers & systems. As you move through the program as a BETA intern you will have the choice to also learn hardware testing of components like motherboards, cards & ram. The last step as a BETA intern is build instructor, in build you will help volunteers assemble and test computers that are given out to volunteers as grants, or sold in the thrift store. This position is a great opportunity to learn about computer technologies and gain teaching experience.

Job Title: BETA Intern

Hours Weekly: At least 8 hours/week (2 shifts/week)

Days Per Week: At least 1 day/week

Length of Internship: Minimum 3 months

Training: Orientation and Training Provided

Free Geek Supervisor: Rob, Kevin

Responsibilities

  • Learn Free Geek’s BETA procedures
  • Teach Hardware ID to small groups of volunteers
  • Teach system evaluation volunteers
  • Be available for questions from volunteers regarding system evaluation, and consistently check up on their progress
  • Keep system evaluation area tidy
  • Implement data security procedures as needed
  • Update your own knowledge and teachings as BETA procedures change
  • Joining the system evaluation email discussion list as appropriate

Desired Qualifications

  • While some knowledge of computer hardware is desired, a commitment to teaching, process, and the comfort of our volunteers is more important than hardware knowledge
  • Understanding of Free Geek and Open Source philosophy
  • Aptitude for learning detailed, complex tasks and protocols
  • Awareness of data security issues
  • Good communication skills
  • Comfortable with making decisions as part of a group

Successful BETA Interns may advance to a Hardware Testing internship.

Job Title: Hardware Testing Intern

Prerequisite: BETA Internship

Hours Weekly: Min. 8 hours/week

Days Per Week: At least 2 days/week

Length of Internship: Minimum 3 months

Training: Orientation and Training Provided

Free Geek Supervisor: Rob, Kevin

Responsibilities

  • Triage and test incoming hardware
  • Follow documentation for testing procedures of various gizmos
  • Share in ensuring the functionality of the area: maintain organization of work area, cleaning up after oneself after the end of each shift, help with recycling and correct routing of gizmos
  • Teach Hardware Testing procedures to new volunteers as needed
  • Research and document the strange and the unknown (often!)
  • Document advanced testing procedures for new volunteers
  • Potential to create and document new tests for odd gizmos

Desired Qualifications

  • Computer hardware knowledge and experience troubleshooting. Candidate should be comfortable changing out parts of her/his home computer.
  • A desire to learn and try new things
  • Able to follow directions
  • Detail-oriented
  • Not routine-averse
  • Good prioritization skills
  • Comfortable using Search Engines
  • Understanding of current electronics market a plus

Successful Hardware Testing Interns may advance to a Build internship.

Job Title: Build Intern

Prerequisite: Hardware Testing Intern

Hours Weekly: Min. 4 hours/week

Days Per Week: Min. 1 day/week, Tuesdays, Saturdays

Length of Internship: Minimum 4 months

Training: Orientation and Training Provided

Free Geek Supervisor: Rob, Kevin, Omar

Responsibilities

  • Learn Free Geek’s BETA procedures
  • Learn and teach Free Geek’s Hardware Identification
  • Teach Build Program volunteers
  • Answer volunteer’s questions regarding system evaluation and hardware identification, and consistently monitor their progress
  • Implement data security procedures as needed
  • Remain flexible and knowledgeable as build specifications and procedures and content change

Desired Qualifications

  • Show up to all scheduled shifts or provide timely notification to Free Geek if unable to show up
  • While some knowledge of computer hardware is desired, a commitment to teaching, process, and the comfort of our volunteers is more important than hardware knowledge.
  • Understanding of Free Geek and Open Source philosophy
  • Aptitude for learning detailed, complex tasks and protocols
  • Awareness of data security issues
  • Good listener
  • Comfortable making decision as part of a group

Benefits:

This position is an excellent opportunity to gain valuable job skills, make a difference for people and the environment, and make connections in the community.

Active volunteers are eligible to receive a 20% discount on items in the Free Geek Thrift Store and to become a member of the First Tech Credit Union . Free Geek also offers free computer classes to volunteers. In addition, interns can choose to receive a free computer after volunteering 24 hours in our internship program.

To apply

Please fill out our interest form, and we’ll get back to you soon.

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Office Support Internship

Job Title: Office Support Volunteer Intern

Hours Weekly: 5 to 24 hours/week

Days Per Week: 1 to 5 days/week

Length of Internship: Minimum 3-4 months

Training: Orientation and Training Provided

Free Geek Supervisor: Front Desk Staff

Responsibilities

Tasks will include some or all of the following:

  • Maintain a welcoming environment at the front desk
  • Train to answer questions about Free Geek pleasantly and knowledgeably
  • Accurately schedule volunteers for shifts, record hours, enter volunteer applications into the database, and process donations
  • Retrieve voice mail messages, answer and return calls, deliver messages effectively
  • Make class reminder calls to attendees before day of class
  • Manage all front desk documents and maintain surplus copies
  • Advise volunteers in scheduling shifts
  • Maintain complete tour guide schedule
  • Check office supplies weekly and place item requests
  • Alphabetize and file volunteer applications daily

Desired Qualifications

  • Good phone skills
  • Experience with appropriate email etiquette
  • Pleasant, outgoing and approachable persona
  • Enjoy and work well with people
  • Organized and detail oriented
  • Work calmly amidst ongoing chaos
  • Understand Free Geek and Open Source philosophy
  • Self-motivated and self-managing with minimal supervision
  • Prioritize needs of visitors and volunteers
  • Able to learn new skills, programs, and information
  • Fluency in Spanish is a big plus, but not required

In addition:

The ideal candidate will be able to work well under stress and maintain a positive attitude in a relatively chaotic setting. The candidate will not be afraid to ask questions, but will be able to work on projects almost entirely without supervision. The candidate will be able to remain flexible as Free Geek grows and changes.

Benefits:

This position is an excellent opportunity to gain valuable job skills, make a difference for people and the environment, and make connections in the community.

Active volunteers are eligible to receive a 20% discount on items in the Free Geek Thrift Store and to become a member of the First Tech Credit Union . Free Geek also offers free computer classes to volunteers. In addition, interns can choose to receive a free computer after volunteering 24 hours in our internship program.

To apply

Please fill out our interest form, and we’ll get back to you soon.

Back to internship list

 

Printer Testing Internship

Job Title: Printer Program Volunteer Intern (reuse, sales & recycling)

Hours Weekly: At least 8 hours/week

Days Per Week: At least 2 days/week (10-2 availability preferred and/or Friday 2-6pm)

Length of Internship: Minimum 3 months

Training: Orientation and Training Provided

Free Geek Supervisor: John

Responsibilities

  • Learn printer testing & basic troubleshooting
  • Assist staff in triaging printers by identifying those with reuse potential
  • Test printers for reuse through our sales and grants programs
  • Identify and extract valuable printer components for online sales
  • Prepare unusable printers for recycling
  • Communicate with sales and sorting staff in order to adapt to Free Geek’s changing needs and improve processes in the Printer area
  • Research printer pricing and testing methods
  • Participate in special projects related to printer reuse, recycling and/or online sales

Desired Qualifications

  • Personable
  • Detail-oriented, and able to manage time effectively
  • Able to work without constant supervision once trained
  • Curious about printers or online sales, and not afraid to ask questions
  • Familiar with computer operation, Google, and web browsing
  • Not afraid to get your hands dirty
  • Able to safely lift up to 50 lbs on a regular basis

In addition:

The ideal candidate will be able to work well under stress and maintain a positive attitude in a relatively chaotic setting. The candidate will not be afraid to ask questions, but will be able to work on projects almost entirely without supervision. The candidate will be able to remain flexible as Free Geek grows and changes.

Benefits:

This position is an excellent opportunity to gain valuable job skills, make a difference for people and the environment, and make connections in the community.

Active volunteers are eligible to receive a 20% discount on items in the Free Geek Thrift Store and to become a member of the First Tech Credit Union. Free Geek also offers free computer classes to volunteers. In addition, interns can choose to receive a free computer after volunteering 24 hours in our internship program.

To apply

Please fill out our interest form, and we’ll get back to you soon.

Back to internship list

 

Donations Triage Internship

Job Title: Donations Triage Intern

Hours Weekly: 8-20 hours/week

Days Per Week: 2 mornings/week (Tuesdays and Saturdays preferred), one 8-hour day/week

Length of Internship: Minimum 3 months

Training: Orientation and Training Provided

Free Geek Supervisor: Receiving and Sorting Staff

Responsibilities

  • Work alongside Free Geek staff to coordinate volunteers and the flow of material donations
  • Train and supervise volunteers in Free Geek’s mission: identifying reusable materials in donations
  • Develop a thorough understanding of data security, hardware specifications, and free geek Production and Sales area needs
  • Support FG staff in triaging incoming hardware donations as needed
  • Support Receiving and Sorting Staff in following by Data Security policies
  • Support Receiving Staff in triaging incoming hardware donations as needed
  • Supplement flow of materials throughout the building with
    communication from other FG staff
  • Maintain a calm, friendly demeanor in a chaotic and ever-changing work environment

Desired Qualifications

  • Excellent communication skills
  • Ability to work well with ever-changing and diverse volunteers
  • Technical knowledge of internal components of electronic devices:
    including but not limited to desktop systems, laptops, mobile devices, and electronic ephemera created in the last 30 years
  • Ability to prioritize and and multi-task in a fast-paced environment
  • Able to prioritize and multi-task in a fast-paced environment
  • Ability to comfortably lift 50+ lbs and stand for long periods
  • Enthusiasm for Free Geek’s mission of Reuse & Responsible Recycling

In addition:

The ideal candidate will be able to work well under stress and maintain a positive attitude in a relatively chaotic setting. The candidate will not be afraid to ask questions, but will be able to work on projects almost entirely without supervision. The candidate will be able to remain flexible as Free Geek grows and changes.

Benefits:

This position is an excellent opportunity to gain valuable job skills, make a difference for people and the environment, and make connections in the community.

Active volunteers are eligible to receive a 20% discount on items in the Free Geek Thrift Store and to become a member of the First Tech Credit Union. Free Geek also offers free computer classes to volunteers. In addition, interns can choose to receive a free computer after volunteering 24 hours in our internship program.

To apply

Please fill out our interest form, and we’ll get back to you soon.

Back to internship list

 

Recycling Internship

Job Title: Recycling Intern

Hours Weekly: At least 4-8 hours/week

Days Per Week: At least 1 day/week

Length of Internship: Minimum 3 months

Training: Orientation and Training Provided

Free Geek Supervisor: Darryl

Responsibilities

  • Learn recycling process for volunteers
  • Teach process to new volunteers
  • Staff tool check-out station
  • If appropriate, perform and teach some advanced recycling tasks
  • If appropriate, perform specialized recycling tasks
  • If appropriate, perform simple warehouse management, including pallet-jacking materials

Desired Qualifications

  • Proactive
  • Quick learner
  • Pleasant presence
  • Detail-oriented
  • Prioritization skills
  • Not afraid of getting dirty
  • Interest in learning about e-waste recycling practices
  • An interest in teaching people from a range of backgrounds
  • Experience using hand tools a plus
  • Ability to speak Spanish a plus

In addition:

The ideal candidate will be able to work well under stress and maintain a positive attitude in a relatively chaotic setting. The candidate will not be afraid to ask questions, but will be able to work on projects almost entirely without supervision. The candidate will be able to remain flexible as Free Geek grows and changes.

Benefits:

This position is an excellent opportunity to gain valuable job skills, make a difference for people and the environment, and make connections in the community.

Active volunteers are eligible to receive a 20% discount on items in the Free Geek Thrift Store and to become a member of the First Tech Credit Union . Free Geek also offers free computer classes to volunteers. In addition, interns can choose to receive a free computer after volunteering 24 hours in our internship program.

To apply

Please fill out our interest form, and we’ll get back to you soon.

Back to internship list

 

Spanish Build Bilingual Intern

Job Title: Spanish Build Bilingual Intern

Hours Weekly: At least 4 hours/week

Days Per Week: At least 1 day/week, Tuesdays, Saturdays

Length of Internship: Minimum 4 months

Training: Orientation and Training Provided

Free Geek Supervisor: Omar

Responsibilities

  • Learn Free Geek’s system evaluation procedures
  • Learn and teach Free Geek’s Hardware Identification in Spanish & English
  • Teach system evaluation to Build Program volunteers in Spanish & English
  • Answer volunteer’s questions regarding system evaluation and hardware identification, and consistently monitor their progress
  • Keep system evaluation area tidy
  • Implement data security procedures as needed
  • Remain flexible and knowledgeable as system evaluation and hardware identification procedures and content change
  • Join the system evaluation and Spanish Build email discussion list as appropriate

Desired Qualifications

  • Speak intermediate/advanced Spanish & English
  • Be able to read/write Spanish/English
  • Willing and able to translate between Spanish & English in speech and in writing
  • Show up to all scheduled shifts or provide timely notification to Free Geek if unable to show up
  • While some knowledge of computer hardware is desired, a commitment to teaching, process, and the comfort of our volunteers is more important than hardware knowledge.
  • Understanding of Free Geek and Open Source philosophy
  • Aptitude for learning detailed, complex tasks and protocols
  • Awareness of data security issues
  • Good listener
  • Comfortable making decision as part of a group

In addition:

The ideal candidate will be able to work well under stress and maintain a positive attitude in a relatively chaotic setting. The candidate will not be afraid to ask questions, but will be able to work on projects almost entirely without supervision. The candidate will be able to remain flexible as Free Geek grows and changes.

Benefits:

This position is an excellent opportunity to gain valuable job skills, make a difference for people and the environment, and make connections in the community.

Active volunteers are eligible to receive a 20% discount on items in the Free Geek Thrift Store and to become a member of the First Tech Credit Union . Free Geek also offers free computer classes to volunteers. In addition, interns can choose to receive a free computer after volunteering 24 hours in our internship program.

To apply

Please fill out our interest form, and we’ll get back to you soon.

Back to internship list

Technical Support Internship

Job Title: Technical Support Intern

Hours Weekly: At least 8 hours/week

Days Per Week: At least 2 days/week

Length of Internship: Minimum 3 months

Training: Orientation and Training Provided

Free Geek Supervisor: Patrick

Responsibilities

  • Learn the operating environment of the Freekbox (Ubuntu/GNU Linux stable releases)
  • Answer questions over the phone, by email, and in person on a wide variety of software and hardware issues
  • Troubleshoot and resolve software, hardware, networking, and system issues
  • Perform hardware and software maintenance and upgrades
  • Teach computer skills to technical support recipients, allowing for differences in personality and skill level of recipients
  • Work with Build Program volunteers and instructors to solve tech support issues.
  • Perform computer swapping procedure when necessary
  • Document what you do
  • Determine whether Freekbox owners’ technical issues may be solved by phone/email or must be solved in person
  • Follow technical support procedures
  • Adhere to standard procedure for issue tracking
  • Backup and transfer data from a variety of hardware and operating systems
  • Understand the sensitivities of handling user data

Desired Qualifications

  • Knowledge of basic command line for Linux
  • Experience with at least one linux text editor (nano, vi, or vim, but not emacs)
  • A high level of patience
  • An interest in teaching
  • A sense of humor
  • An interest and aptitude in problem solving and troubleshooting
  • An aptitude for learning new computer software
  • A desire to work with people
  • Willingness and ability to maintain issue tracking records

In addition:

The ideal candidate will be able to work well under stress and maintain a positive attitude in a relatively chaotic setting. The candidate will not be afraid to ask questions, but will be able to prioritize and work on tasks with minor supervision. The candidate will be able to remain flexible as Free Geek grows and changes.

Benefits:

This position is an excellent opportunity to gain valuable job skills, make a difference for people and the environment, and make connections in the community.

Active volunteers are eligible to receive a 20% discount on items in the Free Geek Thrift Store and to become a member of the First Tech Credit Union. Free Geek also offers free computer classes to volunteers. In addition, interns can choose to receive a free computer after volunteering 24 hours in our internship program.

To apply

Please fill out our interest form, and we’ll get back to you soon.

Back to internship list

 

Thrift Store Volunteer Internship

Job Title: Thrift Store Volunteer Intern

Hours Weekly: 4 to 15 hours/week

Days Per Week: 1 to 5 days/week

Length of Internship: At least 2 months

Training: Orientation and Training Provided

Free Geek Supervisor: Brian

Responsibilities

  • Merchandise (tidy, label, restock) items for sale in the store
  • Possibly cashier in the store
  • Eventually, greet customers, help them decide appropriate items to purchase, teach a small amount about software and hardware
  • For longer-term interns who want to: systems improvement, volunteer coordination, oddball testing

Desired Qualifications

  • Neat and well-groomed
  • Organized
  • Outgoing personality
  • Ability to stand for long periods
  • Experience as camp counselor or in customer service a plus
  • Technical aptitude a plus
  • Problem solver a plus

In addition:

The ideal candidate will be able to work well under stress and maintain a positive attitude in a relatively chaotic setting. The candidate will not be afraid to ask questions, but will be able to work on projects almost entirely without supervision. The candidate will be able to remain flexible as Free Geek grows and changes.

Benefits:

This position is an excellent opportunity to gain valuable job skills, make a difference for people and the environment, and make connections in the community.

Active volunteers are eligible to receive a 20% discount on items in the Free Geek Thrift Store and to become a member of the First Tech Credit Union . Free Geek also offers free computer classes to volunteers. In addition, interns can choose to receive a free computer after volunteering 24 hours in our internship program.

To apply

Please fill out our interest form, and we’ll get back to you soon.

Back to internship list

 

Adoption Class Teaching Internship

Job Title: Adoption Class Teaching Internship

Hours Weekly: 4

Days Per Week: 1

Length of Internship: Minimum 4-6 months

Training: Orientation and Training Provided

Free Geek Supervisor: Darren, Director of Public Services

Responsibilities

  • Teach students of varying experience and ability basic computer skills
  • Gather computers and peripherals for each student in the class
  • Teach students a small amount about history of GNU/Linux and Free Software
  • Answer questions asked during class
  • Inform students about their options for tech support
  • Work with Build Program volunteers and instructors to solve tech support issues before the computers go out
  • Clear out the classroom after classes
  • Complete a small amount of paperwork (equipment checkout)

Desired Qualifications

  • Knowledge of basic computer use
  • A high level of patience
  • An interest in teaching people from a range of backgrounds
  • A desire to work with people
  • Willingness to learn about GNU/Linux
  • Ability to lift a CRT monitor (up to 30 pounds)

In addition:

The ideal candidate will be able to work well under stress and maintain a positive attitude in a relatively chaotic setting. The candidate will not be afraid to ask questions, but will be able to work on projects almost entirely without supervision. The candidate will be able to remain flexible as Free Geek grows and changes.

Benefits:

This position is an excellent opportunity to gain valuable job skills, make a difference for people and the environment, and make connections in the community.

Active volunteers are eligible to receive a 20% discount on items in the Free Geek Thrift Store and to become a member of the First Tech Credit Union . Free Geek also offers free computer classes to volunteers. In addition, interns can choose to receive a free computer after volunteering 24 hours in our internship program.

To apply

Please fill out our interest form, and we’ll get back to you soon.

Back to internship list

 

Teaching Internship

Job Title: Teaching Intern

Hours Weekly: 2-6 hours/month

Days Per Week: 1 to 2 days/month

Length of Internship: Minimum 3 months

Training: Orientation and Training Provided

Free Geek Supervisor: Education Coordinator

Responsibilities

Tasks will include some or all of the following:

  • Set up computers and/or peripherals for each student in the class
  • Teach students of varying experience and ability basic computer skills
  • Teach students various classes about technology/computer/Internet use
  • Develop class content for our target students
  • Answer questions asked during class
  • Encourage students to take other available classes

Desired Qualifications

  • Knowledge of basic computer use
  • A high level of patience
  • An interest in teaching people from a range of backgrounds
  • Enjoy and work well with people
  • Understand Free Geek and Open Source philosophy
  • Self-motivated and self-managing with minimal supervision
  • Fluency in languages other than English is a big plus, but not required

In addition:

Previous teaching experience is not a requirement for this internship. The candidate will not be afraid to ask questions, and should be able to work on projects without direct supervision.

Benefits:

This position is an excellent opportunity to gain valuable teaching skills in a nurturing setting, make a difference for people and the environment, and make connections in the community.

Active volunteers are eligible to receive a 20% discount on items in the Free Geek Thrift Store and to become a member of the First Tech Credit Union . Free Geek also offers free computer classes to volunteers. In addition, interns can choose to receive a free computer after volunteering 24 hours in our internship program.

To apply

Please fill out our interest form, and we’ll get back to you soon.

Back to internship list