See below for frequently asked questions regarding TechNOW.
What can I donate?
In order to focus efforts on the devices most in demand, the Free Geek TechNOW Drive will only accept laptops (including their power adapters), tablets, and cellphones.
Other technology donations, including CPUs, monitors, keyboards, mice, etc. will be welcomed by Free Geek at a future date.
Where can I drop off my donations?
A number of local businesses have offered their parking lots as technology drop sites for the Free Geek TechNOW Drive. View the dropsite schedule here.
What does the donation drop-off process look like?
Donating is simple, easy and safe by following these four steps.
- Before you arrive at the donation site, please prepare your donation (e.g. untangle & tie up any cords, remove laptops from bags, and attach any power adapters to their associated equipment, etc.).
- Please have the donation in one spot, within easy reach, to unload it as quickly as possible.
- Drive to your preferred drop site and follow the signage & traffic direction to the designated line for drop-offs.
- When it is your turn simply unload the donation from your vehicle directly into the bin provided, and you are done!
Please note that in order to adhere to recommended social distancing measures, Free Geek will only be accepting drive-up donations directly from your vehicle. Free Geek will not be able to accept walk-up donations. For the safety of our community, we ask that donors wear a face covering and maintain a 6-foot distance from staff (and other donors) at all times.
Do donations have to be in perfect condition?
No. Free Geek will accept and refurbish donations in any condition.
Will someone be able to help me unload my donations from my car?
For everyone’s safety and in order to maintain strict social distancing, we will be unable to help you unload donations from your car.
Your health and well-being are our top priorities. The structure of this drive is such to ensure social distancing.
Will I get a donation receipt for this drive?
Due to the expected volume of drop offs and to ensure the safety of everyone involved, Free Geek will not be offering receipts on site at these events. You can visit receipt.freegeek.org to fill out a brief form and have a receipt emailed to you.
Do I have to disinfect my donations?
No. Free Geek follows a disinfecting process for all donations before they are distributed. There is no action required on your end to disinfect your items.
Do I need to wipe my data from my donated electronics?
No. All data-containing devices donated to Free Geek undergo a secure data sanitation and destruction process before being distributed to beneficiaries. Learn more about Free Geek’s data security process here.
Can I drop off my donations directly at Free Geek?
It is encouraged to drop off your technology donations at a TechNOW collection site. If you need an alternative, check out Free Geek’s site for the latest information on their public drop offs.
Can I volunteer my time with Free Geek?
Due to COVID-19, Free Geek cannot safely host volunteers in their building at this time. In the meantime, you can support Free Geek by one of the many methods here.
What does Free Geek do?
Free Geek’s mission is to sustainably reuse technology, enable digital access and provide education to create a community that empowers people to realize their potential. They have been an active community member bridging the digital divide for 20 years. Learn more about Free Geek’s work here.
What will Free Geek do with the donations collected?
Free Geek is working around the clock to provide technology to Oregon students and families impacted by COVID-19. Donations from this drive will be refurbished and distributed to community based organizations, school districts and colleges/universities who will ensure the technology reaches the hands of students in need. To see more about our process, click here.
Does Free Geek accept monetary donations??
Yes, you can donate to Free Geek directly here.
I am a student in need of a computer. How can Free Geek help me?
Currently, Free Geek’s Plug Into Portland program is still open. Please email firstname.lastname@example.org for more information.
My school/nonprofit is in need of technology. How can I apply to receive a technology donation from Free Geek?
Please email email@example.com for more information.
How can my company get involved in the Free Geek TechNOW Drive?
Employers are a critical partner in this campaign. To learn more about how your company can get involved please email Hilary Shohoney.