We are currently open to the public in limited capacity.

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Interested in purchasing technology from a nonprofit you love? Browse our listings below, or click here to shop our eBay Store.

Free Geek Basics

 

Local Pick Up

All items on Free Geek’s eBay Shop are eligible for free local pick up. Simply add your items to your cart, and select the free “Local Pickup” shipping option at checkout.

After your purchase is made, you will receive a confirmation email from eBay with a pick up code. We will need this code to confirm your pick up. If you cannot locate this code, we will have you sign a receipt to confirm your pick up.

Please allow at least two hours after your purchase for your order to be ready for pick up. You will receive a message when your order is ready. See our our pick up hours below:

Due to limited capacity, we are open only certain hours for pick ups.
Wednesday - Saturday 11AM–1PM and 3–5PM.
Follow the signs to our technology pick up area, an employee will come to the door to help you.

Please wear a face mask, and maintain 6 feet of distance when you arrive for your pick up.

Customer Service

The best way to reach is through eBay’s messaging system. We will do our best to get back to you within 48 hours. You may also send inquiries to onlinesales@freegeek.org

We do not offer Tech Support or Warranty beyond 30 days for eBay purchases.

Returns

We offer free and easy returns within 30 days of purchase. Return requests are processed through eBay, you can request a return through your eBay account here. Return shipping is non-refundable, unless the item arrived damaged or not as described. You may also drop off your return during our regular pick up hours.

eBay Returns

Shipping

We ship all orders via FedEx or USPS. Orders will usually be shipped the next day, but please allow up to a 3 day handling time. A tracking number will be provided after we ship your item, you can use this to check the status and arrival time of your shipment.